Sophos 10 configure updating greyed out

Posted by / 10-Jan-2015 18:36

Sophos 10 configure updating greyed out

So I backed up the data, wiped the hard drive and started over. Ok, sounds like this problem will have to wait till after the stake conference broadcast this weekend.The last time the tried to broadcast, it failed, then I got called to this calling.We forced a program update to version 10 (this issue existed before the forced update from 9.5), but it cannot connect to the servers to get the virus definitions.I have included a text log of the output for the update attempt.nothing like needing to make sure that it works when a general authority is here.Oh well, I guess if does not go well, then they can release me Adam Sophos on the clerk's computer in my home ward hasn't updated for many months.Now when I go to the add/remove programs, I cannot find either of the three or four Sophos programs that were on the list.I have confirmed that they are still on the computer and functioning.

Due to this, I am assuming that these settings are proper.I would hate to leave the computer without up to date AV definitions. In one of the efforts to troubleshoot, I tried to uninstall the program to reinstall it.When I tried to do that I was greeted with a message that stated that I did not have the necessary Sophos Administrator level to remove it.They however have this Auto update schedule to check for updates ever hour, which is awfully annoying, and some users will not like to have sophos update regularly every hour. You might need to redo this step if you update manually using the Update Now option. Unless you make your files as Read only (i will try that later on ) .PS: Like Ross Mentioned below its not Advised to disable auto updates for your Sophos antivirus.

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We are having an issue with one of the clerk computers in the buildings in our stake.

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